We walked into our vacation townhome and we were immediately impressed. We love our rental and the amenities on site. Our only hiccup was that the upstairs shower would not turn off. We called the maintenance line and was unable to leave a message so the shower was on all night. I finally got in touch with someone the next morning and they came to fix it late afternoon. We were without water for a couple hours that meant we were forced out of the home for a few hours. After the water issue everything went by smoothly. We would definitely use again in the future.