Book with Confidence Guarantee

Travel with confidence when you book online with

HomeAway brings more peace of mind to your vacation with our Book with Confidence Guarantee, which offers powerful benefits when you complete your booking through the HomeAway checkout.

Want your stay covered by the
Book with Confidence Guarantee?

Most of our listings are eligible for this protection—just make sure you complete your booking through HomeAway directly.

Remember that only bookings made through the HomeAway checkout and paid for using a registered payment method are eligible for coverage by the Book with Confidence Guarantee. This coverage is offered at no additional cost provided that you book and pay on HomeAway’s site.

What is a registered payment method?

Most of our listings accept online payment with a credit card directly through HomeAway. Make sure to use one of the payments available at checkout (payment by Visa, MasterCard, American Express, Discover cards or eChecks (eChecks available for U.S. residents only).

Never pay by cash, checks made out to cash, or instant money transfer services such as Western Union or MoneyGram.

Learn more

What is protected under the Book with Confidence Guarantee?

Up to 100% of the rental amount paid or a rebooked vacation of comparable value.

View full details

If this is your first time booking
through HomeAway, visit our
How it Works page to learn more.

Security deposit protection

100% of your security deposit is covered if it’s wrongfully withheld.

Comprehensive payment protection

Protects 100% of your payment against things like listing fraud, phishing, significant property misrepresentation, wrongful denial of entry, or uninhabitable property upon arrival.

Emergency rebooking assistance

Find another holiday home should your booking be cancelled by an owner or manager at the last minute.

Start your search now