4 Bedrooms, 2 Bathrooms, Sleeps 8
- english, french, german, spanish, portuguese, russian, italian, dutch, swedish, greek, swahili, danish, norwegian, polish, hungarian, indonesian, croatian, romanian, slowak, yugoslaw, singhalese, finnish, korean, slovenian, mandarin, debutant francais
I'm an IT engineer. My husband Bin is a Real Estate agent and investor. We have passion in hosting guests from the world. Provide the best quality of service to our guests. Bin is always on the move to improve amenities and renovation to make our guests feel comfortable. I'm a following helper as much as I can:) Looking forward to hosting you and your family! Lily
Lily purchased this House in 2007
Why Lily chose Cumberland
This property is spacious and cozy. It has every necessity you have at home. It is real home away home. Families, professionals come from the world and enjoy staying here. Looking forward to hosting you and your family:)!
What makes this House unique
20 minutes to Ottawa downtown. 6 minutes to Petrie Island park with beach volleyball site. A playground A gazebo ready in June 2019 BBQ on site Fireplace Home-away home
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
We enjoyed our stay!
Shower head in downstairs bathroom needs to be replaced;
Scissors are needed;
No hot, hot water for dish washing;
Salt and pepper needed;
No dish towels;
Candle lighter out of gas;
No DVD player;
Needed to be cleaned under beds;
All provided now. All fixed. Noted.
Thank you very much for your feedback.
Una casa muy hermosa. Caliente y con todo lo q uno puede necesitar como familia.
Andy nos atendio muyyy bien. Gracias x todo desde Colombia
Great place 100%
Quiet area, not too far from the city. Pretty much as described, kinda cold when we first arrived but didn't take too long to heat up the house. Didn't interact with the garden managers at all, they seem to keep to themselves. Andy checked us in, and was a great help explaining the small things about the house. Only difficulty was the wifi was spotty, turns on and off sometimes, and the tv doesn't have many channels so just use the netflix on the smart tv. Overall great stay and looking forward to staying there again.
We had a blast!
The house was huge and immaculate. Lyla was super responsive to all of our needs. I highly recommend this place!
As described and clean
The house was exactly as described. The girl responsible for allowing us access was very friendly and helpful and on time. There were a few things that I felt I would have liked to have known before signing the agreement. The property manager requires a copy of a drivers license and credit card or they will not allow entry to the property despite paying and signing the contract which they don't tell you until a couple of days prior to your arrival. There was air conditioning in the house but they were portable units that were quite loud and required frequently emptying and had exhausts through styrofoam or something like that in the window (a security issue in my mind). The beds were clean and had lots of pillows but only had a duvet, no top sheet which would have been nice given the heat the week we were there. There were no facecloths in the house. There is a TV in the family room but the acoustics were such that the master bedroom upstairs could hear the TV better than those in the family room. Kitchen was well equipped. When we arrived everything was spotless. Laundry was great to have on site. I did know that there were people living in the basement however my kids walked around the house when we first arrived and the tenants yelled at them for walking into the back yard. The property was big.. the road was busy and noisy...close to grocery store and other amenities. While about 20 minutes from the touristy spots in Ottawa (Parliament, Mint, Museum of Nature, etc) it was an easy drive.
Hi Deb, thanks for your review.
Due to a lot of fraud happen in the past, the credit card and ID will be needed during the check in, we have to prevent any incident happen again, we hope you could understand. Most of guest booked long time before the arrival, we remind the guest a few days before checking in for better preparation. thanks for this suggestion. we will also tell all of our guest when they book from now on,
We do provide the top sheets, they are in the closet, we will place them in the bed then. If you have any questions, you could contact with us anytime during your stay, we tried our best to make sure your stay were comfortable.
We have schedule central air& heating system instation before the winter, this summer is extreme hot, we are sorry that didn't see that coming so we only install the portable AC to cool down the house, but they are very safe, we asked specialist technician to install them.
We did mention that we have our garden manager live in the basement in the description, we copied this message to the garden manager downstairs, they didn't realize the issue, they said they just saying hi to your girl. The garden manager and his wife are very friendly people and very helpful to the new comer. Most of our guest had no trouble with them, i think it must be kind of mis-understanding.
Thanks again for your review, we will try our best to improve.
Nice 4 bedroom home in a quiet area of Orleans. Close to shopping, convenience store, gas station, restaurants and Tim Hortons. Booking went smoothly and Tina sent me all info for checking in a few days before we were to arrive. Lyla, who met us at the house and checked us in was very pleasant. She kept in contact by text so she would be there when we arrived, and she was. House was clean and well stocked.
My only complaint was the sink upstairs sprayed water right across the bathroom. I guess something needed to be tightened where the water comes out from. Also, the WIFI was cut off early in the morning. Check out was not until 11:00 a.m. but we had no WIFI when we got up.
All in all, a comfortable stay.
Note: an elderly couple live in the basement but have their own entrance etc. We shared nothing with them and they were very quiet.
I would recommend this home for a family stay.