We were extremely disappointed with the unit and the response of the property manager. The master bath shower was basically unusable because of water pressure and there were a number of smaller issues that should have been addressed. At this price point, the expectation is that all functionally aspects of the property work. Or it gets fixed once identified. We were ignored.
Brad L.
Stayed 6 nights in Dec 2023
6/10 Okay
Maureen M.
5 Jan 2022
Liked: Cleanliness, check-in, location
Disliked: Communication
great property; poor management and maintenance
I called and emailed the management company because 2 of the 3 toilets were running and in need of maintenance, there were no dish towels or trash bags in the kitchen, the key was not in the lock box, and a few other maintenance issues and never received a call or email back. The property itself is great, but the maintenance and management was poor. It was overpriced given that poor service.
Property was very nice. Beautiful views from the decks. A short walk to the gondola. Very convenient location. Do wish there had been a bathroom on the main living floor , but there were two upstairs and one downstairs at the entrance. Would highly recommend this property.