4/10 Poor
Lynda S.
11 May 2023
Liked: Communication
Disliked: Listing accuracy
Unfortunately...I cannot recommend this unit
We stayed here for 2 weeks in February. We have been to Mexico multiple times (more than 10) since 2005. This unit just didnt measure up in any way. First thing...which is not the fault of the owner..the seaweed was horrific. Even though we were on the beach, we only got in the ocean 1 time. Seaweed were in piles on the beach 4-5ft high...and it stinks. So that alone takes away any benefit to staying directly on the beach. The Unit - the owner is prompt to reply, and the property manager on site tries to be as helpful as she can. The pictures look great but the reality is this unit is just old and tired. The kitchen is very poorly appointed - actually the worst i have had in a rental. The toilet kept leaking...we had to get them in twice to fix that. The front door was jamming...they had to come in and chisel away at the lock so it wouldnt jam...The internet..no router in the unit. the owner claims he is not aware of this...i dont know..but he should be! The internet is delivered via a repeater from a 'shared' router. One can only imagine how lousy it was. We use the network to keep in touch with elderly family members when away and also immediate family members. The internet in that unit made it impossible. After a few days i had to turn on my phone and start roaming..I roamed for 9 of the 14 days - the owner did reimburse some of that charge to me...but the point is, this unit is advertised as having wifi and it should be useable. It was as bad as dial up when we 'could' connect. I made it clear to the owner that I have not had to deal with internet that lousy in Mexico since 2008. The dishwasher was leaking...but i was so sick and tired of having workers in, I let that one go and decided to let the next round of renters get that fixed. I will return to Mexico, i have heard there are more and more measures being implemented to deal with the seaweed, but this unit is a no go for us. No one in the group was pleased with it. The pictures look much nicer. This was one of the few times we left Mexico feeling we overpaid.
Lynda S.
Stayed 14 nights in Feb 2023