After driving a long distance we were tired and looking forward to a stay at an apartment where we could cook and relax between family visits. We realized as the night went on that the place was not cleaned properly. I took plenty of pics. Appliances filthy, cooked remnants of onion rings etc. in the oven, hair all over in the bathroom, bugs dead and alive all over the floors and window sills, spiders and webs on ceilings, there was even garbage in the wastebasket in the kitchen. I texted the owner that we moved out the next day and asked for a refund of all but two days plus half the fees, she refunded me two days and 0 fees and stopped responding to my texts. We are very disappointed that we didn't have the convenience of an apartment and had to move to a hotel, we had not planned on eating out the entire week. There was internet but no TV service except a Roku that had not been activated so there were 9 minute previews only, ridiculous! Shame on the owner for ripping us off like that. Live and learn.