Two Bedroom House, Sleeps 6
Nathan and Julie
- english, spanish
Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Minimum age of primary renter:18
Excellent air bnb
Our stay was great! They made the check-in super simple and we really enjoyed staying there.
Just as described
The property was just like they described it. The owners are very attentive to any needs.
An Average Stay
Our family of four recently stayed in this apartment for a week. It was located in the same neighborhood as family we were visiting, so it was convenient. The apartment overall served us well while we were there, but we would rate this as one of our more average stays, not a 5 star experience.
Here are details about our stay:
-We communicated primarily with Nathan, one of the owners. He was personable and responsive. We were glad to have him as our landlord. During time of check-out he asked us what could have been better about the place and was very receptive way to our feedback. We believe him when he says he addressed the issues we experienced below (but still wanted to articulate them for future travelers considering this property).
-Overall, the living space was clean.
-Nathan sent us a manual about the place which was very helpful.
-The A/C was great.
-The keyless entry was easy.
-Washer, dryer and dishwasher were very helpful.
-We liked the massage bed.
-We enjoyed use of the internet and Roku/Netflix
Not so great:
-There were some cockroaches present. While not all over the place, we found them in various parts of the apartment during our stay.
-The spaces that were not in direct view were dirty. Our kids lost cards under the beds and sofas and there was a layer of dust, as well as dead bugs when we went to retrieve them.
-While we were there, we quickly identified a hornets nest right near the entry door outside. We reported this immediately and Nathan was super prompt in responding and spraying. However, the treatment took a while to work so we were constantly ushering our children to and from the house, and spent almost two hours trying to swat one down when it accidentally came into the house. This was scary for our kids, made it unable for us to use the outside porch, and was frankly just not how we wanted to spend our time in Austin.
-We appreciated that the place had dishes and pans stocked. However, for a family of four, we were constantly needing to wash the dishes in order to have them ready for the next meal. It would have been nice to have a more fully stocked kitchen so we didn’t have to do that as often.
Nathan really was a nice guy, and we truly don’t mean to hamper his ability to rent his apartment with this review. However, as travelers, this was information we would have liked to have known before booking, so we posted. We truly wish them the best of luck moving forward.
Thanks so much for your constructive review! We appreciate the time you took to share your experience with future guests. We’re also sorry to hear that your stay was not a 5-star experience. Unfortunately, bugs and cockroaches are quite common in Texas, especially this time of year when it’s hot and they are trying to stay cool. We spray all of our properties regularly but despite this, some bugs will still make it inside any property here.
From time to time creatures like hornets will also make themselves at home underneath porches. I can see how these bugs can be traumatic for little ones to see. We’re sorry to hear that you had to deal with one of them sneaking inside the home. We wish we would have been able to get them off the property sooner but it takes 24 hrs for the product we used to work. Along with the regular pest control service we use, we will be checking for hornets as well.
In regard to the dust you encountered under the couch, we have coached our cleaning crew about this and they will be making sure this doesn’t happen again. Thanks so much for this feedback!
Thanks again for choosing to stay with us and we hope to be able to provide you with a 5-star experience next time.
Easy, comfortable stay
Comfortable place, just the right amount of space for us. Well equipped with everything we needed. Very convenient location.
Family Vacation to Austin
We had a lovely time in our VRBO. We really appreciated the little extras like plenty of TP, coffee, tea, shampoo and conditioner. Communication was fantastic as well. Thank you so much!