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4/10 Poor
Tracy T.
20 Feb 2024
Cabin Needs Some Updating
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had a fairly descent stay at this cabin. Elk Springs did a great job communicating things to me but I must say everyone in our party was very disappointed with the actual cabin. It's definitely an older cabin and the wear and tear shows terribly in certain areas. The floors in the living area had lots of marks and scratches that have never been repaired, all of the carpet on the lower level looked discustingly dirty. The parties that had to stay down there were not very happy at all. The HVAC unit didn't seem to work properly --- the lower level didn't seem to get warm unless you turned the temperature up extremely high and then in return you couldn't stand to be on the 2 upper levels because it was too hot. The jets in the tub in the upper king room was nasty --- didn't look like they had been cleaned in a very long time. So that tub was not able to be used. The sheets on the pullout couch in the living area was nasty. Thankfully we brought some of our own sheets for the beds. The loft area where the game room is, is entirely too small for all that they have crammed in there. The pool table is in bad shape and not level. Only one usable pool stick available. Our planned family pool tournament didn't happen because of the condition of the table. Very disappointing as the pool table/game room area was one of the main reasons we chose this cabin. Other than that, the stay was okay. I am not normally a person to complain, but this was definitely one of the worst cabins we've ever stayed in before while vacationing in Gatlinburg TN.
