6/10 Okay
sammie s.
2 Nov 2023
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Missed review
The property is near the water and looked as pictured. However they had issues with both the refrigerators and the day before they called to say there was no refrigerator and we needed to spend the first Saturday (7am to until around noon) for delivery. no mention on their part about being able to cancel. after the fridge arrived, then we needed to set the refrigerator up and do our grocery shopping using up most of the day. they had no on site manager. We had overseas family, so changing plans at the last minute was not possible. Saturday was a wonderful weather day, but as it happened, a storm arrived the next day and so our best weather day was used waiting for and setting up the refrigerator.
IF you have no on site issues, you will probably enjoy this rental. but if there are issues, it can be very frustrating. When I mentioned that coworkers who rented out time shares said they would have offered to reimburse us for a day, owners at first did not respond, until after they were contacted several times by phone and email by the Vbro customer service. finally the only response was to tell me how much the refrigerator cost and they made no effort to make any offer to compensate for our inconvenience.
sammie s.
Stayed 7 nights in Aug 2023