4/10 Poor
NIMA S.
2 Sep 2022
Liked: Location
Disliked: Check-in, communication, listing accuracy
Not happy with the property manager
I need to Warn future guests about the property manager Christine at this apartment . She is unprofessional, entitled and annoyed doing her job. Upon arriving at the property I decided to take a nap with my toddler in the second room. She had hostel style bed in the room, you could feel the metal poking your back and the head of the bed was broken. My back started hurting after 10 mins. I called her and very politely informed her that the bed is even worse than hostel beds. Her answer? “ I have never had a complaint about the bed before” in a very rude and entitled way. I said I am not making it up my back hurts. She tried to gaslight me so much. Finally she says there is a foam pad just put it on the bed. The pad was so dirty with pee stains on it and no sheet. I could not sleep well in this apartment at all. The second room windows open to the hallway and no glass only screens so you hear people walking and cars in the parking from 5 AM. If I were the owner, I would re think hiring someone like her. No guest should be tested like that !
NIMA S.
Stayed 4 nights in Aug 2022