2/10 Terrible
Larry Y.
21 Jan 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Terrible stay, left after one day
Was booked for two weeks, left property after one night. Got there and there was a sewage odour in the apartment. Contacted the owner about the smell but got no reply. Got a knock on the door that night and a man came in without an introduction, opened a locked cupboard, removed a jug of liquid and proceeded to pour it down the sink, toilet and shower. Then he left without any explanation. As I watch him, it appeared he was trying to disguise the smell by dumping a liquid down the drains. That night we left the kitchen fan on to disperse the smell. The smell was there the following morning. I texted the owner and said we were leaving and wanted a refund of 2/3 of the amount instead of the full amount. Got a reply via text that this was the first time this has happened and should contact VRBO. I sent a reply stating what I witnessed from the man the previous night try to disguise the smell. She then replied that the smell only happens when it rains and it hadn’t rained. I explained that we had contacted VRBO and were leaving on the advise of VRBO. We could not stay in that place risking our health breathing in sewage fumes. Looking at previous reviews, this sewage smell is an ongoing problem. Communication with this owner was terrible. Finally got instructions on entry on the day we arrived, even after numerous phone calls. Apartment was dusty, no soap in shower area, no TV channels, sketchy area. No refund.
Larry Y.
Stayed 14 nights in Jan 2024
