Cyril was very friendly and helpful, and fluent in English, which made it so much easier for us. Many thoughtful touches were provided, including: several international electrical adapters for guests to use, a handy guide to local grocery and dining options, and tea, coffee, milk and madeleines, etc. If you are driving, Cyril can arrange very reasonably-priced underground parking within 200 m of the suite, which is so centrally located that we ended up just leaving our rental car in the secure garage and exploring Reims on foot for a few days -- it was wonderful not to have to worry about finding parking spots on the street. The suite is wonderfully warm and cozy, which was lovely for our mid-January visit. We loved the spiral staircase to the sleeping loft (however, anyone with mobility issues would find it a challenge).
We highly recommend this beautiful VRBO suite for both the hospitality of the host, the location, and the amenities.