6/10 Okay
Donnalyn P.
11 Mar 2024
Liked: Communication, location
Disliked: Cleanliness
Great Location
Hosts were quick to respond. First glance - nice place. Soon, we realized how dirty it was. Cleaning service is doing a very poor job. Built up dust in many areas. This place needs a good Spring Cleaning in every room and on the balcony. We never cooked there because there were bugs in the kitchen drawers and sink and countertops (and in the bathrooms). The second bedroom is awkward (no place to put luggage, no surfaces to put things, need suitcase holders or a dresser, plug ins were in odd places). Shower handle is loose and hard to use. Would be nice if they provided a start up kit with coffee and creamers, etc. They had a few small shampoos but no conditioner and only 2 rolls of TP. The main bedroom was big and had a dresser and closet. The bed is comfortable. The bathroom has a very high bathtub (apparently a Japanese soaker tub). It was very difficult to get in and out of. There were light switches that had no function that we could see. We messaged the Hosts to make suggestions to improve this place. They said they were getting new cleaners but never addressed anything else. We asked for face clothes as they only provided one per person and only 1 hand towel for each bathroom (not enough for a nine day stay). It took 3 days to get them. The view from the balcony (13th floor) is wonderful, overlooking the Lagoon and Ocean. You can see the Friday night Fireworks from the balcony. We watched the sunsets at the nearby marina water’s edge or the Ilikai patio.
Donnalyn P.
Stayed 9 nights in Feb 2024