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4/10 Poor
Ken M.
2 Nov 2023
A Little Disapponted
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The unit is across the street from the beach and is in a great location. There are shops and restaurants within walking distance. When we entered the unit the floor had not been cleaned. I understand this is the beach and sand gets everywhere however I would expect for the place to be completely clean when we check in. There was a broom and mop in the closet so we just cleaned it ourselves. On the second night the door lock jammed and we could not enter. It was after 10PM and we contacted the on call property manager, he was there to help us within about 20 minutes however the problem was not fixed and he was not sure what happened or how he was able to get the door unlocked. The same issue happened again the following morning and we were locked inside this time. It took about 10 minutes of working with the lock to get it unjammed. This continued to happen throughout our stay. I reported the issue again and was assured someone would come to the unit and repair or replace the lock. No one ever came and we just had to deal with the lock each time it jammed. This is a safety issue and needs to be addressed before the unit is rented again. I understand things happen and break but since the issue was not corrected during our stay we will not be back.
