2/10 Terrible
Julia B.
23 Mar 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Warning: Greedy Owner, Don’t Recommend Booking With Them!
Greed. It is such an ugly word. But there is no other way to describe this owner. We booked our trip for March 10-13th, which happend to coincide with a snow emergency being declared in Mammoth Lakes due to a significant and impactful atmospheric river winter storm slamming into the area for our weekend. The town of Mammoth Lakes told visitors to stay home as they were dealing with dangerously narrow roads and roof collapses. We we told that first responders and emergency snow removal workers needed access and priority. The owner knew we were coming from the north. The 395 north of Mammoth was closed the entire weekend (it’s still closed). The 395 from the south was closed south of Mammoth most of the weekend. There was simply no physical way to get to Mammoth if we foolishly and against all recommendations made an attempt. We asked the owner in light of these incredibly dangerous and historic conditions if they would allow us to cancel our trip and refund our money. We also offered to move our dates to another weekend. They refused and still refuse to work with us. Their behavior is repugnant. Don’t book with these people because in the end it’s all about the money with them.
Julia B.
Stayed 3 nights in Mar 2023
