6/10 Okay
Fred C.
24 Sep 2018
Reservations made by owner was screwed up. He had booked three different parties during our time.
Cottage was nice. Tv in bedroom didn't work. Owner of property was calling us repeatedly trying to get us to move because he booked two other reservations at the time of our confirmed stay. We were there for a wedding & had events everyday so repacking and going to a small hotel room was out of the question. He seemed annoyed with us that we would not move. Our original reservation was for one of his studio units which I made in April 2018. After paying and confirming the Reserv He sent me an Email asking if he could put us in the Samtucket cottage instead because he had accidentally booked the studio to someone else for our Sept 19-23 reservation we agreed to this change but then evidently he also booked sept 19-22 to another group who showed up after we had already moved in and unpacked so he wanted us to move out to a sm hotel room. Then we discovered he also rented the 22nd of sept to another party and again wanted us to move but we declined. the wedding was on the 22nd and there were events planned for everyday. Moving and re packing is not convenient when you have formal wear and events to attend around the clock. This was not our error in the first place. The tv was never fixed in the bedroom while we were there. This was our first experience with booking through VRBO not sure if we will use this service again. Also no bar soap in shower had to use sink hand soap from pump bottle I feel the owner spent more time wanting us to move then getting our TV to work in the bedroom
Fred C.
Stayed 4 nights in Sep 2018
