2/10 Terrible
Jacqueline L.
7 Apr 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Disappointed
My daughter booked this rental for us to just sleep in because it was close to her resort and could spend time with her and our family. The communication was really good. Responses were quick and helpful. The unit itself though was very outdated and had a musty smell. The signs everywhere with all the rules were a bit much. The air conditioning never came on and we were not allowed to touch it (we were made to fear touching it) because the sign said the air would freeze up if it was touched and we would have to pay to have it fixed. We like it warm but it was hot and muggy and smelled musty. We couldn’t leave the door open to let fresh air through the place as there was a sign saying not to. We would love to sit outside but it was a mess out there. There was a half a roll of toilet paper left for us. With the amount we paid for this unit, you would think they could at least provide toilet paper (which a sign told us if any issue with the toilet, that didn’t flush well it was a $100 charge for a plumber) They wanted us to wash towels before we left which would mean we would have to go and buy laundry detergent. Something we didn’t need. Anyways. Could go on and on but ended up leaving early and my daughter slept on the couch at her unit in her resort so that we could stay with her and be more comfortable. We will be returning to Kissimmee every year to spend time with our family and were hoping to find a place we could return to every year but this place is definitely not it.
Jacqueline L.
Stayed 7 nights in Mar 2024
