2/10 Terrible
J.D. B., Connecticut
13 Aug 2023
Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
BEWARE-Looks High End In Pictures Only.
Pros: Davide the owner is quick to respond.Easy check-in. Houskeeper, Lucero was helpful and honest.Nothing stolen from guests.Gates home in quiet and safe area. Walking distance to Rui and Riu Palace (5-10mins).$8 USD taxi ride to resorts, shopping, dining, etc.In-ground pool.
Con: Davide the owner will blame guests for any issues brought to his attention during their stay.Air conditioners leaked frequently and not addressed for day.We were constantly placing containers under them to catch the leaks. When 1 stopped leaking another started. Davide blamed us and said we were leaving windows open, which was not the case as no one wanted to be hot and stuffy in the rental.Natives said it was because the air conditioners needed to be cleaned out. Dirty and worn cushions for lawn furniture no one wanted to sit on during our stay.Low water pressure.Toilet seats where not secure in mutliple bathrooms.Huge crack in patio slider from livingroom to the pool that Davide had placed a plant in front of and cautioned us to be careful during our stay.Despite arranging with Davide the morning of, no one met us at check out but luckily the pool guy was there and said he would lock up after us. Not sure what he does with his $ as his Italian restaurant Gianni's, has a line for seating every nite. Natives told us the whole back roof of the restaurant is caving in. Bathroom windows and fans did not work. No salt or pepper - told to buy some. Paper towels and toilet tissue not replished as needed
J.D. B.
Stayed 8 nights in Aug 2023
