We have been staying at the Aspen property for three year now and up until this year it has been very enjoyable. However this year had some serious issues, which leads me to question what the heck the management company has been doing. First, when I entered I noticed one of the three elevators was down, which can happen except a few days later the same elevator was still marked as not working (this place is packed so two elevators makes it tough to deal with). Second, when we entered the first floor of our wing we noticed the wallpaper, stained floors, ceilings falling apart, and mold everywhere. This damage was on all five floors on our wing, yet no one informed us of this issue, regardless the Blackcomb management company charged my credit card 100% when booked (when every other establishment in whistler does not Book the full charge when itineraries booked). No instead they take a deposit, then charge you six weeks out. I FIND THIS OUTRAGIOUS! Especially had I known about the mold I would of cancelled or found another property). Third, the property itself looks like the management company had done nothing to make it look clean or freshly painted on the inside anywhere in the property. This was our third year in the same room, so we are comparing it to the previous years. Fourth, one of the two Hot Tubs had been down for several months with autumn leaves still on the bottom and the the Grout looked like it had not seen water for over six months. When I asked the front desk she confirmed my initial guess the hot tub had been down since before the Fall. However, the previous year in mid February they drained the Hot Tub when we first arrived and it stayed out of commission for over a week, which makes me wonder if they kept it down for over a year given how the Grout was a dark yellow color. Fifth, the laser used for the Garage Gate did not work at all, not even one day while we were there for 8 days. So the only way we could get in the garage was either to wait for a car to exit or if I had someone in the car (which was only once) I would have them punch in our code and go step on the sensor on the other side that opens the gate, but given I shopped by myself 95% of the time I had to wait for someone to exit. Not to mention this is the only place I have ever had to pay for parking and I have been skiing Whisler/Blackcomb since 1997. And finally, Blackcomb management for next year. NOT WORTH THE PRICE EVER