6/10 Okay
Karen R.
8 Feb 2022
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in
Our Beach Club Stay
This property is in a great location, about 1/4 mile from the beach. Several stores and restaurants in area.
My husband and I rented the unit for four weeks. We had trouble getting into the property as the key code did not work. After a call to the owner who contacted the property manager the correct code was given to us. Then the club fob wasn’t where it was suppose to be, but we found it. I did contact the property manager about that when couldn’t initially find it and he responded promptly.
I couldn’t open the patio door ever in the four weeks. My husband was able to. He said it was off the track.
The screws in the hinge on the bathroom door in the secondary bedroom was off and you had to be careful opening and closing it.
There wasn’t a plug for the sink in the bathroom of the primary bathroom. Some mold in tub and on shower curtain in secondary bathroom.
For four weeks we were provided with four dishwasher tabs, one kitchen garbage bag already in the bin, no dishcloths, no toilet bowl cleaner and very cheap bathroom cleaner. I bought all these.
I regret not contacting the owner or property manager about this as they should have been given the chance to rectify the situation. However, I feel there was a breakdown in communication between either the owner or property manager and the cleaning company. I really don’t know how they expected us to function for four weeks with these items.
There were sufficient towels and washer and dryer worked well.
Overall, we enjoyed our stay, but the unit needs some TLC.
Karen R.
Stayed 28 nights in Jan 2022
