GorgeousPanoramic Lake City Views Suite

HORRIBLE EXPERIENCE. Heads up .. You will have to pay the taxes when you arrive, they do not include it in the original booking. The original posting states that you pay 13% but it does not specify that this happens at check in and not when you pay. When I arrived, the owner sent a family member who showed up in their pyjamas to let us in. He did not show us around, show us where anything is, nothing. When you get there, there is an 1000 dollar security deposit - which is fine. I was taken aback by the price at first, but the owner then explained this was in the posting on travelmob/VRBO. I therefore did not have a problem authorizing this. I signed an authorization form with my credit card information on it for the security deposit. However, this apparently was not enough. This guy then tried to take a picture of my credit card without me knowing!! When I realized, I refused to let him do this. He then became very upset, stating that this is the process. He then proceeded to show me the pictures of all of the other credit cards he has on his phone !! My refusal to let him take a picture of my credit card resulted in him becoming upset with me, calling multiple owners trying to obtain this 1000 dollars, even though I had already signed the authorization form with my credit card information.

In the photo, this place looks beautiful. There was however bleach stains in the bedroom on the floor, wood flooring coming off between the hall and bedroom, black markings on the furniture - all of which for this price should be taken care of.

The Wifi did not work the entire weekend. The host had to come in to try and fix it, after I had complained about this about 3 times. Even after she came in, it still did not work.

The place is pretty clean I will say and the location is good! However, one of the bedrooms is a closet with a mattress on the floor. The closet also has other old mattresses stored in there standing up.

Nobody took the time to show us around ,show us how to work the air conditioning, where extra towels are, garbage chute, nothing. For almost 2500 dollars for 1 weekend, I would expect that the type of service you get from the hosts is respectable and professional - which it definitely was not! I would expect that somebody take the time to greet us and show us around, and I would expect that everything is as shown in the postings, and everything works as it should. None of which occurred.