4/5 Good
Zoe P.
16 Jan 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great overall but some flaws
We have stayed in this condo complex before but on the top floor. This unit is on the bottom floor which is very convenient in terms of getting your stuff in and out easily, but there is a flaw. The buildings apparently have no sound proofing between the floors, something we were oblivious to on the top floor. In this ground unit, you can hear footsteps above you whenever the people upstairs are home. We had a family with a young child staying above us and they were so loud and woke us up every morning very early with their stomping around for hours! We did talk to them, but there was nothing to be done. We would not stay in a ground unit again.
The other issue that I was disappointed about is that you are on a private access road that goes directly to the mountain, but there is gate to go through and the management refuses to give out the code to get through the gate. I have no idea why, as they could not give a reason, but I feel this is very unfair as part of the reason to stay here is to bypass the mountain road traffic. There are shuttles but sometimes it can take a half hour to get to your destination with all the stops.
The condo itself is nice, bathrooms are dated and get no heat, and the bedrooms are also very cold.
Overall it’s nice and the location is great but we won’t stay in this unit again.
Zoe P.
Stayed 4 nights in Dec 2023