2/10 Terrible
Cindy A.
17 Apr 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
STAY AWAY FROM THIS PROPERTY! IT WILL RUIN YOUR VACATION!
Based on my experience, this was the worst house I have ever rented. I was told I could get in at 1:00 p.m. but was only let in after trying for 3 hours and numerous unanswered phone calls. When we did get in, there were many problems with the property.
1. Not only did the dishwasher not work, but it had standing water in the bottom which gave off a noxious odor.
2. The ice maker in the freezer didn’t work properly even after we took the ice container off the door and cleaned it.
3. There was black mold under the sink which is a health hazard.
4. The heat in the house didn’t work properly and the bedrooms were extremely cold at night.
5. There were no extra blankets in most of the bedrooms so some of the guests slept with their clothes on.
6. The water in the master bathroom shower only trickled out. It wasn’t possible to take a shower in there. The other bathrooms weren’t much better.
7. The pool had leaves and petals floating in it and obviously hadn’t been cleaned in a while.
8. There wasn’t enough silverware so we had to go and buy plastic forks in order for all of us eat at the same time.
9. There were no instructions on how to operate anything in the house including the TV’s.
10. It has been a week since we vacated the property and I still haven’t gotten my damage deposit back even though we left the property better than when we arrived.
I contacted the owner after we left the property and he offered no compensation for all the problems we had.
Cindy A.
Stayed 5 nights in Apr 2024