4/10 Poor
Rose C.
2 Mar 2020
Disliked: Check-in, location, listing accuracy
Unique place with great potential!
The property is very pretty and the set up around the pool is great for family gatherings.
Check in needs some improvement, no English speaking manager is on site after the maid shows you your room. Even a board providing restaurant details, wifi passwords, and perhaps a phone to contact the owner with any questions, would help improve the initial 1st impression and reduce stress and frustration of the client.
Location is far from any restaurants, stores, etc, so not recommended for anyone without a car
Beach is not easily accessible on foot, but the pool was lovely
You must make reservations early in the day if you want to eat at the restaurant as it is run by a lovely couple that are there on most evenings other than Tuesdays...no food options on that day. The owner had a wonderful dinner catered by her staff for us on Tuesday evening at our request.
The bar is only open if the couple renting the restaurant are on site in the evenings...otherwise you are on your own for drinks or lunch
Wifi was sporatic and sometimes turned off, making it even more isolated for the guests trying to set up any tours or outings.
Overall as the planner for a group of 10, I found this part of our tour through Beautiful Costa Rica extremely stressful as I was continuously problem solving and self managing...not what I expected to do on our vacation.
I truly hope the owner finds a manager that can stay onsite, answer the guests questions and ensure that their needs are met, allowing her to manage her other workload.
This place could be a treasure with a little better communication and visable management.
Thank you to Frank and Anna for the amazing food and to Sonia's staff for the delicious fish dinner.
Wishing Sonia the best of luck in future!
Rose C.
Stayed 2 nights in Feb 2020