sunset view, fenced on all three sides for privacy, 3 bedroom, Sauna
About Hany Ibrahim
If you wish to know more about me, feel free to call me at any time.
Hany Ibrahim purchased this Cottage in 2017
Why Hany Ibrahim chose Portland
Best access to Bid Rideau lake. Large Property. Privacy. Plenty of parking spaces.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Beautiful Cottage one Big Rideau Lake
This is a large well kept cottage with a good view of Big Rideau Lake. Our family enjoyed our stay very much.
We enjoyed the place alot, well situated and the cottage is beautiful. Peaceful environment. Thank you :)
The place was great, I think it was a little too expensive for the spot, but otherwise a great stay!
Thanks for the feedback John!
Cottage was very spacious with lovely views of Big Rideau. We had a few minor issues but generally cottage was well maintained.
Nice place BUT...
- Large house with beautiful hardwood floors, large kitchen
- Private: Property located at the end of the road and is fenced
- Large dock
- Single working bath
- Air conditioning worked well
- Tap water not recommended for drinking
- Although advertised as 2 bathrooms, only one bath is fully operational. The second bath is labeled ‘out of order’
- Cottage manual (20 pages) is not provided until just before arrival
- Check out instructions were 4 pages long and included items such as: mirrors, glass doors clear and clean of water splashes, streaks & stains; and moving furniture to clean out dust bunnies
- Manual dictates multiple fines to be deducted from your security deposit for various offenses (not very welcoming)
- Surveillance cameras on property (“to enforce cottage rules”, “to monitor activity”)
- There are no exterior garbage containers
- We were responsible for researching trash handling, including removing trash/recycling to a transfer station even though pickup was available in the neighborhood.
We appreciate the feedback. Thought to provide some answers regarding some of the concerns mentioned above.
Tap water - we recommend to our customers to bring their own drinking water, however the water at the cottage is 100% safe to drink as it is regularly tested. Taste is subjective.
Basement bathroom - Well change the sign. just to give you some history, we had guest constantly back the basement bathroom up and when I would send a plumber they would solve the problem, but then it would back up again. we're later determined that its the nature of that bathroom as the underground piping is still cast iron, which has a tendency to flush very slowly.
Check out - We've slimmed it down significantly to only a few points. The reason for the emphasis on checkout is because we have 1 lady cleaning an entire house in a matter of 3- 4 hours. This emphasis on check out is so that she leaves prior to the next guests arriving. We hate having guests waiting in their cars while she finishes up her work. We've slimmed the list down to just 8 steps. We've only charged 2 guests in our 2 year history for extra cleaning fees, and they were both before we made a comprehensive cleaning checklist.
Cottage rules & fines - in order to ensure everyone enjoys the place, we have to make sure guests follow the rules. Some people wouldn't like the place if they found cigarette buds outside everywhere. That being said, we haven't issued a single fine in our 2 year history.
Camera - the camera is a dummy that was installed by the previous owners to keep looters out during the times when its vacant. However, if we did decide to install real ones it would be for insurance purposes.
Trash - We provide multiple options in the booklet regarding trash. Among which is pick up, however, pick-up rules are stringent and we've had guests leave the cottage with trash on the property in black bags, or clear bags without tags. When we left bins outside, guests would fill them up and animals would get to it, leaving an absolute mess for the next guest. We also provide a service to take trash for guests as well, for a very reasonable cost.
Please understand that every rule and reason for what we ask, is because someone in the past abused the leniency of the place and ruined the stay for the next person.
Review of cottage stay
Cottage is a lovely site on the beautiful Big Rideau.
The cottage upstairs was spacious and well appointed. Our favourite spot was the lovely screened porch.
The downstairs (which has the 2nd bathroom) was damp and cold and the flooring was very dirty.
I had to bring my own coffeemaker as there was only a Bosch coffeemaker.
There was no satellite tv. Casting to the tv was possible but wifi was slow.
We disliked that the cottage manual was not disclosed until the final payment was made. There were various fines listed there for misbehaviours of all types and it was then also disclosed that there were surveillance cameras on the property.
There were no exterior garbage cans and we were responsible totally for our own disposal of garbage and recycling.
The owner was very helpful with any issues and resolved a water pump issue quickly.
The dock was really good for an 18 foot boat.