6/10 Okay
Verified traveller
2 Oct 2023
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Good Place but Some Issues Encountered
I booked this VRBO property for a vacation in Amsterdam. It was an ok place to stay; great location. However, there were a couple of issues that we encountered during our stay.
No Fire Alarm:
Upon arrival, we were shocked to find that there was no fire alarm in the unit, despite it being clearly listed as an amenity. This is not only a blatant violation of safety standards but is also illegal in Amsterdam. The lack of a basic safety feature left us feeling uneasy. This was brought up to them and was resolved the next day. However, since it is a safety concern, I do feel it is important to mention it here.
Messy Visit:
The owner informed us that they needed to replace the washing machine during our stay and requested access to the unit. Given the circumstances, we gladly granted permission. To our dismay, we returned to find the place in a worse state than when we left. Used coffee mugs were left unwashed, and the toilet was unflushed—a clear sign of disrespect and unprofessionalism.
Unsafe Actions:
To add insult to injury, during that same visit, the owner irresponsibly opened what can only be described as a rear window that functions as a door leading to the backyard. This not only allowed insects to invade our living space but also posed a serious security risk. Anyone could have entered the unit without our knowledge. Safety and security should be top priorities for any rental property, and this VRBO failed on both counts.
Verified traveller
Stayed 5 nights in Sep 2023
