4/10 Poor
Theresa K.
8 Mar 2023
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Would not stay again.
Have stayed in several VRBO over the past 15 years. Would not rent this one again.
Rented for 3 weeks.
Dryer non-functional from the start of our 3-week stay. Had to go to the local laundry mat several times during our stay to dry clothes, sheets, towels etc. Noted the issue to the property manager and asked if owner would provide recompense for our lost time, effort and additional cost added to our stay. No response. Was asked by property manager to be available on our last day to let in a repair person to drop off a new washer/dryer.
“Balcony deck” opening covered over completely with a heavy black mesh. Could not see out and thus was not useful at all. Asked if we could remove mesh and was told we could not. Photo in advertisement taken from the balcony thus is misleading.
Covered parking that was to be provided was taken up with the owner’s vehicle the entire time.
Only 5 large plates and 5 forks provided. Thus, needed to wash dishes all the time and run dishwasher each day. Very wasteful. Told the property manager and was told that the owner would be notified.
Several maintenance issues were not attended to prior to our arrival – no ceiling light in second bedroom, towel bar in second bathroom fell off, toilet seat in second bathroom round, while toilet is oval so needs replacing, cupboard door under sink falling off.
Cleaning was substandard – kibble bits under the table, vacuum needed to be emptied prior to being used, hair on counters, windows filled with kids fingerprints.
Minimal “starter” bits provided – a tiny bit of soft soap, dish soap, dishwasher pods and window cleaner. Had to get paper towels, toilet bowl cleaner, general purpose cleaner, laundry soap.
Theresa K.
Stayed 21 nights in Feb 2023
